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Returns

DO NOT REMOVE TAGS IF YOU WISH TO RETURN OR EXCHANGE ITEM(S)!

If you’re looking to return or exchange your order for whatever reason, we're here to help! We do returns, exchanges or refunds within 14 days of original purchase date. You can return your product for store credit, different product, or a refund to the original payment method.  Just follow these steps:

Process of Return:

  1. Email herhippieheart@gmail.com with subject line "return" and your order number. 
  2. State reason for return and/or exchange.
  3. We will respond within 48 business hours to let you know if your return is approved and how to proceed.

Return item(s) must meet the following criteria:

Unworn

Unwashed

Unaltered

Smoke free

Original tags still attached

Date of purchase has not exceeded 14 days.

Shipping costs for returns are the buyers responsibility. Shipping charges are non-refundable.

Returns are processed on the business day that the package is received.

If you receive the wrong product, please contact us at herhippieheart@gmail.com so that we can resolve the issue.

Damages to items must be reported prior to wearing the garment. Tags must still be attached.

All sale items are FINAL SALE. No refunds or returns when an item or items is discounted. 

If you wish to exchange for a different size, state in your email as so and return your item. Once item is received, you will get a store credit for the dollar amount you purchased the item at. We can not guarantee we will have that size still available.